You have a right to cancel your order for any item purchased through our website with or without reason, under the distance selling regulations for refund. If you are unhappy with your purchase we accept unworn or unused returns for replacement or a full refund within 7 days.
Our returns address will be notified to you on application as the returns address will depend on the actual supplier.
Faulty returns must be sent back for inspection before a refund will be issued. If the product is found to have a defect you will be offered a refund or exchange (if available). Refunds will ONLY be given for damaged goods where no replacement product can be provided. Returned goods must be adequately sealed in original packaging. Failure to do so could result in only a partial refund being issued.
Please ensure you ask for a certificate of posting as proof you have sent the package if using Royal Mail who do charge for issuing a certificate. If you return an item without proof of postage and it is lost in transit we reserve the right not to issue a refund. You are responsible for the item until we receive it therefore we suggest that if you return the parcel by Royal Mail to use Royal Mail Recorded (Signed For) Delivery or similar.
We will not refund the postage paid by the customer on unwanted returned items or sizing issues so please contact us regarding sizing prior to ordering if you are unsure.
Damage due to normal wear and tear, misuse, alteration to the product, or negligence is not covered under our returns policy and a refund will not be given.
If you have any questions regarding this, or would like any details confirming please contact us.